FAQ


How do you guys get all of these beautiful vintage toys?

Zombie Sailor has the ability to time travel.


Are all of the vintage action figures brand new and authentic?

Yes, of course ! all of our products are 100 % guaranteed authentic. We have had countless high profile clients purchase our items and send them into AFA for grading and they all came back as being legit.


How often do you ship out your orders?

We almost always ship our orders NEXT DAY, sometimes we even ship SAME DAY. It all depends on the amount of orders we have to fulfill.


The item I want to buy is very old and delicate, do you pack with care?

Absolutely! We pack with extreme care and professionalism, we want to make you happy and make sure that your items arrive in tip top shape! We pride ourselves as being the leader in sending out all orders as how we would want to receive something. ( We keep bubble wrap companies in business )


How fast will I get my order?

Any order that is above one pound in total weight, will usually be sent out using priority shipping. Once the item is dropped off to the post office, it is estimated you will receive your items in as little as 2-3 business days! ( not including weekends or holidays )


Do you offer wholesale pricing?

No, sorry we do not.


I got my order and I don’t like the figure, can I return it and get my money back?

No, sorry, it is all sales final.


My package was damaged in delivery, what can I do?!

We automatically insure any order over $ 400-, in the event that your order is not insured, we will do everything in our power to make you happy and a customer for life. That is the Zombie Sailor promise. simply send us an e-mail and we will work out a solution for you.


Can I pay with cash or money order?

No, we only accept Paypal and credit cards for payments using our secure processing method.


Do you guys buy old toys?

YES, we buy old toys, simply send us an e-mail and we will go from there.


Why are you guys so awesome?

Aww shucks, Thanks!